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Business Process Management

Business process automation is very quickly becoming a highly strategic enabler of business control and agility and a very important tool in the CIO’s kitbag. But why?

A lot has changed since the 1990’s. Today, the aim is to maximise automation rather than re-engineer it. Technological advancements and the success of cloud computing have accelerated the evolution of business processes from ‘re-engineering’ to ‘automation’.

But why? What are the real business benefits?

As demand increases for businesses to perform complex, labour-intensive tasks, the goal is to automate as many manual processes as possible.